If you are ordering for a public library and are purchasing DVD exclusively for loans to your patrons, please contact the NFB customer service to benefit from our pricing policy.
Is McIntyre also in charge of international DVD sales?
For all orders outside Canada and the United States, please contact the NFB customer service.
Can I cancel or modify an order?
Please call McIntyre media Inc. toll free at 1-800-565-3036 or send an email to info@mcintyre.ca.
How do I create an account on McIntyre’s online DVD store?
You may create your account by completing the form available on McIntyre’s website https://www.mcintyre.ca/create-account. For further assistance, please call McIntyre media Inc. toll free at 1-800-565-3036 or send an email to info@mcintyre.ca.
What are McIntyre’s customer service hours?
McIntyre’s customer service hours are from 8:30 am to 5:00 pm, Monday to Friday (eastern time).
Why is the NFB online DVD store no longer available?
The National Film Board remains committed to producing and distributing our films on DVD, but in order to continue we’ve had to change the online store location as a result of updated technical requirements. To achieve this, we’ve partnered with McIntyre Media, a trusted and respected Canadian educational distribution company […]
How do I purchase a DVD?
You can place your orders with the following methods: Via Internet: through McIntyre Media Inc. : www.mcintyre.ca Via E-Mail: info@mcintyre.ca Via Phone: toll free at 1-800-565-3036 Via Fax: 519-942-8489
Is the surround sound option available with the films I rented or downloaded?
No. Most multimedia players cannot decode 5.1 multi-channel sound. When this format will be widely available, we will update our files accordingly.
I want to unsubscribe from the newsletter.
You can unsubscribe from the newsletter(s) at any time using the unsubscribe link found at the bottom of each newsletter. You can also unsubscribe by following the link on this page: simply click on the blue rectangle next to the newsletter you would like to unsubscribe from. The blue rectangle […]
How to enable Flash player on a web browser that has it disabled by default?
Flash player is required to make use of NFB/Interactive and manage chapters by CAMPUS subscribers. At the moment, only Google Chrome disables Flash player as a default setting. To know how to go about enabling it, please follow these simple steps (all text below taken from support.google.com). Step 1: Make […]