All Federal Government organizations, departments or ministries who transact among themselves must pay for their orders through interdepartmental payments by supplying an organization code and a reference number (FIS procedure). Your order must be placed with the NFB. Please contact the NFB customer service and make sure that you indicate […]
Can I purchase DVD’s for resale from McIntyre’s online store?
To purchase DVD’s for resale your order must be placed with the NFB. Please contact the NFB customer service.
Can public libraries purchase from McIntyre’s online store for loans to patrons only?
If you are ordering for a public library and are purchasing DVD exclusively for loans to your patrons, please contact the NFB customer service to benefit from our pricing policy.
Is McIntyre also in charge of international DVD sales?
For all orders outside Canada and the United States, please contact the NFB customer service.
Can I cancel or modify an order?
Please call McIntyre media Inc. toll free at 1-800-565-3036 or send an email to email@example.com.
How do I create an account on McIntyre’s online DVD store?
You may create your account by completing the form available on McIntyre’s website https://www.mcintyre.ca/create-account. For further assistance, please call McIntyre media Inc. toll free at 1-800-565-3036 or send an email to firstname.lastname@example.org.
What are McIntyre’s customer service hours?
McIntyre’s customer service hours are from 8:30 am to 5:00 pm, Monday to Friday (eastern time).
Why is the NFB online DVD store no longer available?
The National Film Board remains committed to producing and distributing our films on DVD, but in order to continue we’ve had to change the online store location as a result of updated technical requirements. To achieve this, we’ve partnered with McIntyre Media, a trusted and respected Canadian educational distribution company […]
How do I purchase a DVD?
You can place your orders with the following methods: Via Internet: through McIntyre Media Inc. : www.mcintyre.ca Via E-Mail: email@example.com Via Phone: toll free at 1-800-565-3036 Via Fax: 519-942-8489
Is the surround sound option available with the films I rented or downloaded?
No. Most multimedia players cannot decode 5.1 multi-channel sound. When this format will be widely available, we will update our files accordingly.