Unfortunately, at this time our system does not allow users to load the film in advance of viewing. If you are having difficulties watching a film due to a slow loading speed, selecting a lower resolution can help correct this issue.
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- Are subtitles or closed-captions available on downloaded or rented titles? Are they supported on my media player and portable device?
- Is the surround sound option available with the films I rented or downloaded?
- I’m having issues with my rental on NFB.ca.
- I’m having problems making a purchase on NFB.ca.
- I’m having difficulties streaming a film.
- The film I’m trying to watch keeps starting and stopping.