Please read the list of suggestions below, make any required changes and try logging in again.
- Make sure you are using the correct e-mail address and password for your NFB.ca account.
- Please note that passwords are case sensitive. For example, “A” (uppercase) is different from “a” (lowercase).
- If you are using firewall software, make sure the program is set to allow cookies from NFB.ca.
- If you are not sure what your e-mail address or password may be, please click here to reset your password. Try entering one of the e-mail addresses you might have used to create your profile. A temporary password will be sent to the e-mail address associated with your account with instructions on how to choose your new password. Please note that you must enter your e-mail address (as opposed to your username) in order to log in to your account or retrieve your temporary password.
If you continue to have difficulties, please contact us. We will be happy to help you.