Creating a free NFB.ca account allows you to keep your favourite NFB films in a personal list, to rent or buy films, to manage your newsletter subscriptions, to consult your viewing history and to continue watching on all your devices. To create an NFB.ca account, simply click on the “Create your NFB account” button at […]
How do I confirm my NFB.ca account?
You must confirm your NFB.ca account after creating it, to be able to log in and use it. When you create a NFB.ca account, an email containing a six digit confirmation code is sent to you. This code is valid for 48 hours after the account creation. To confirm your […]
Why does the NFB produce point-of-view films?
As a public producer and distributor, the NFB has a duty to be part of the great social debates of the day. This is why the NFB produces and co-produces creative audiovisual works that reflect a diverse array of Canadian perspectives. The NFB strongly believes that creative expression can play […]
How can federal government organizations order DVDs?
Transactions for orders placed between federal government organizations, departments or ministries must be carried out using the interdepartmental payment system, by supplying an organization code and a reference number (FIS procedure). Please send us your request by completing this form, and be sure to include the following information: The organization […]
How can I order DVDs for resale purposes?
To order DVDs for resale purposes, please submit your request by completing this form. If you have any questions, please do not hesitate to contact us by one of the following methods: Submit a request on our Contact Us page; Call our toll-free number at 1-800-267-7710; Send us an email […]
How can public libraries order DVDs for loans to patrons?
To place an order for DVDs intended exclusively for loans to patrons at public libraries, please submit your request by completing this form. If you have any questions, please do not hesitate to contact us by one of the following methods: Submit a request on our Contact Us page; Call […]
Can I cancel or modify an order?
To determine whether it’s still possible to modify or cancel an order placed with our team, please contact us by one of the following methods: Submit a request on our Contact Us page; Call our toll-free number at 1-800-267-7710; Send us an email at info@nfb.ca.
How do I purchase a DVD?
The NFB offers viewers the option to purchase DVDs of some of its classic titles, animated films, documentaries or boxed sets. You can submit your request by filling out this form. If you have any questions, including about stock availability and pricing, please do not hesitate to contact us by: […]
Is the surround sound option available with the films I rented or downloaded?
No. Most multimedia players cannot decode 5.1 multi-channel sound. When this format will be widely available, we will update our files accordingly.
I want to unsubscribe from the newsletter.
You can unsubscribe from the newsletter(s) at any time using the unsubscribe link found at the bottom of each newsletter. You can also unsubscribe by following the link on this page: simply click on the blue rectangle next to the newsletter you would like to unsubscribe from. The blue rectangle […]