Why am I having issues downloading a film for offline viewing on the NFB Films app? 

The NFB Films app allows you to download films for offline viewing so you can enjoy them even without an Internet connection. To successfully download a film, please ensure the app remains open during the download. Closing the app will cancel the download. Additionally, make sure your Internet connection is stable to avoid any interruptions. Once the download is complete, it will be available in the offline tab of the app, along with a viewing expiration date.

If you continue to experience issues, please contact us.

Was this article helpful?

Related Articles