We recommend using VLC Media Player to view your downloaded films. Available for free to download here : https://www.videolan.org/vlc/index.html
Can I download a purchase multiple times?
Yes. You can always download your purchases here. You can use any computer to download the film, but you have to be logged in to the account used to buy the film. Note that it might be simpler and faster to download the file to your computer and transfer it […]
How do I purchase a downloadable film on NFB.ca?
To purchase a film for download, simply click on the “Download” button: On the page that appears next you will be given the download options for that particular film, along with the pricing. Select the version you would like to purchase: Next, you will need to either log into your […]
Will you keep my credit card information?
No. We will not keep your credit card information on file.
How can I offer suggestions on how to improve the next version of the NFB Films app?
We would love to hear your suggestions for our next release.
Are certain films only available in certain countries on the NFB Films app?
Yes. Some films are blocked in different countries depending on the territorial rights.
Why can’t I save a film for longer than 48 hours on the NFB Films app?
We do not have the distribution rights to make films available for download through the NFB Films app.
Is the NFB Films app only available in certain countries?
No. It’s available for free all over the world.
What is the NFB Films app?
The NFB Films application lets you watch over 4,000 productions free of charge, via streaming on your smartphone or tablet. You can find more information here.
Can I share my account?
No. Sharing your account is a violation of NFB.ca’s Terms of use and will result in the termination of your account.