To access the Media School Digital Storytelling workshop, you must first create an nfb.ca account. How do I create my nfb.ca account? Once you’ve signed in to your nfb.ca account, click on EDUCATION in the left side menu bar. Then, click on MEDIA SCHOOL to access the Media School Digital […]
What devices are supported by Media School?
The Media School Digital Storytelling workshop is compatible with any type of computer (including Chromebook) that supports the most recent versions of the following browsers: Chrome, Firefox, Edge and Safari. Tablets and mobile phones are not recommended as some interactive activities are not compatible with touchscreens. However, this type of […]
What are the technical requirements to use Media School in the classroom?
To ensure a good experience while using the workshop in the classroom, we recommend following these technical requirements: Internet connection: a minimum of 1Mbit/s guaranteed per student for videos; Wi-Fi network: a recent network installation, ideally with 5 gHz pods; Headphones for each student or device are recommended.
How to transition to our new MARC records
Important: The new MARC record files provide more information than the files that were previously distributed via NFB.ca. However, because a change needed to be made to the main identifier of these new files, they are no longer compatible with the former files. Warning: If you import the new MARC […]
Are subtitles or closed-captions available on downloaded or rented titles? Are they supported on my media player and portable device?
Yes, many of our available titles are subtitled for the hearing impaired and are supported by most media players. Refer to your player’s user manual to activate the subtitles. We have successfully tested our subtitles on the following players (using Mac OS 10.x and Windows XP, Vista and 7): QuickTime […]
Why is part of the App in one language while the films are in another?
The main language of the App depends on the language of your device. Menu names and interface will be in your device’s language. You can however browse films in either French or English by changing the Content Language in the App settings.
Why can’t I download a film offline on the iOS NFB Films App?
Please make sure you keep the App open while downloading a film. Closing the App will cause the download to cancel itself. Please make sure as well that your internet connection is stable to avoid any interruptions. If you are still experiencing any issues, please contact us.
Why can’t I access my rentals on the NFB Films App anymore?
Following our last update, the option to connect yourself to an nfb.ca account has been removed, thus affecting accesses to rentals. We are however working to reintegrate this option for our future updates.
How to take a screenshot with Windows
To take a screenshot, press the “Print Scrn” key on your keyboard. You will find this key at the top left of your keyboard near the “F12” key. When you press that key, the image of your whole screen will be stored in your computer’s memory until you copy another […]
How to take a screenshot with Mac OS
To take a screenshot, press these keys all at once : Command, Shift and 3. This will prompt the computer to save the image of your whole screen in a file on your computer desktop. If you want to take a screenshot of a section of your screen, press these […]