The Media School Digital Storytelling workshop is an online introductory course on media production for students aged 13 to 18 years old. Guided by filmmaker and mentor Paul Tom, students will navigate through hundreds of videos and interactive activities that will allow them to acquire long-lasting competencies in the following […]
Is Media School accessible?
The Media School Digital Storytelling workshop is not yet entirely accessible. We are currently working on adding subtitles to the videos and making the interactive activities more compatible with various accessibility softwares. This article will be regularly updated with the latest news on this matter.
What details to send for troubleshooting Media School issues?
You are having any technical issues with the Media School Digital Storytelling workshop? Your students reported an issue? To help us understand and resolve the issue, please contact us and include as many of the following details as you can: The teacher or student account email for whom the issue […]
How can I access Media School?
To access the Media School Digital Storytelling workshop, you must first create an nfb.ca account. How do I create my nfb.ca account? Once you’ve signed in to your nfb.ca account, click on EDUCATION in the left side menu bar. Then, click on MEDIA SCHOOL to access the Media School Digital […]
What devices are supported by Media School?
The Media School Digital Storytelling workshop is compatible with any type of computer (including Chromebook) that supports the most recent versions of the following browsers: Chrome, Firefox, Edge and Safari. Tablets and mobile phones are not recommended as some interactive activities are not compatible with touchscreens. However, this type of […]
What are the technical requirements to use Media School in the classroom?
To ensure a good experience while using the workshop in the classroom, we recommend following these technical requirements: Internet connection: a minimum of 1Mbit/s guaranteed per student for videos; Wi-Fi network: a recent network installation, ideally with 5 gHz pods; Headphones for each student or device are recommended.
Are subtitles or closed-captions available on downloaded or rented titles? Are they supported on my media player and portable device?
Yes, many of our available titles are subtitled for the hearing impaired and are supported by most media players. Refer to your player’s user manual to activate the subtitles. We have successfully tested our subtitles on the following players (using Mac OS 10.x and Windows XP, Vista and 7): QuickTime […]
Why can’t I download a film offline on the iOS NFB Films App?
Please make sure you keep the App open while downloading a film. Closing the App will cause the download to cancel itself. Please make sure as well that your internet connection is stable to avoid any interruptions. If you are still experiencing any issues, please contact us.
How to take a screenshot with Windows
To take a screenshot, press the “Print Scrn” key on your keyboard. You will find this key at the top left of your keyboard near the “F12” key. When you press that key, the image of your whole screen will be stored in your computer’s memory until you copy another […]
How to take a screenshot with Mac OS
To take a screenshot, press these keys all at once : Command, Shift and 3. This will prompt the computer to save the image of your whole screen in a file on your computer desktop. If you want to take a screenshot of a section of your screen, press these […]