Please note that NFB.ca and the NFB DVD store require separate accounts.
If you are having difficulties with our main nfb.ca website, please click here, enter your e-mail address and we will send you a temporary password. Note that you must enter your e-mail address (as opposed to your username) in order to retrieve your temporary password. Please allow up to a 60 minute delay while you wait for your new password to arrive. We would advise you to check your junk or spam folders in case the e-mail is filtered there.
If you are having difficulties with our DVD store, please click here, enter your e-mail address and we will send you a temporary password.