I placed an order, but I haven’t received it. What can I do?

To check the status of an order placed with our team, please contact us by one of the following methods and provide us the order number and/or a list of items:   

  • Submit a request on our Contact Us page; 
  • Call our toll-free number at 1-800-267-7710; 
  • Send us an email at info@nfb.ca

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