Got a question or comment? Want to request a particular film or report a problem? Read on…
First use the search field or browse the Questions and Answers available on our support site. We may have already answered your question. If you didn’t find what you were looking for, please use one of the option below.
By email:
Write to us at info@nfb.ca.
We answer emails in maximum 3 business days, 4 business days for international requests. If it’s an emergency please call us.
By phone:
From anywhere in Canada:
1-800-267-7710
From Montreal and region:
514-287-9000
From the United States:
1-800-542-2164
International customers:
1-514-287-9000
We are ready to take your call Monday to Friday 9:00 am – 7:00 pm (Eastern Time). If you call outside these hours, or if all our lines are busy please leave a message we will get back to you shortly.
Postal Address:
Client Relations and Support
National Film Board of Canada
P.O. Box 6100
Station Centre-ville
Montreal, Quebec
H3C 3H5
Office national du film du Canada
1501 De Bleury
Montréal (Québec)
H3A 0H3