No. We will not keep your credit card information on file.
How can I offer suggestions on how to improve the next version of the NFB Films app?
We would love to hear your suggestions for our next release.
Are certain films only available in certain countries on the NFB Films app?
Yes. Some films are blocked in different countries depending on the territorial rights.
Why can’t I save a film for longer than 48 hours on the NFB Films app?
We do not have the distribution rights to make films available for download through the NFB Films app.
Is the NFB Films app only available in certain countries?
No. It’s available for free all over the world.
What is the NFB Films app?
The NFB Films application lets you watch over 4,000 productions free of charge, via streaming on your smartphone or tablet. You can find more information here.
Can I share my account?
No. Sharing your account is a violation of NFB.ca’s Terms of use and will result in the termination of your account.
How can I pay for the purchase of my rental or download?
We accept Visa, MasterCard and American Express. We are unable to accept PayPal, cheques, money orders or online purchase orders.
How much hard-drive space does a downloaded film take up?
Anywhere between 10MB and 2G, depending on the length of the film and the format you selected.
Which operating systems and media players are compatible with a downloaded file?
The NFB’s downloadable films have been tested and will play on the following operating systems and players: Windows 7: Windows Media 12, QuickTime 7+, iTunes 9+, VLC 1+ Windows Vista: QuickTime 7+, iTunes 9+, VLC 1+ Windows XP: QuickTime 7+, iTunes 9+, VLC 1+ Windows 8: QuickTime 7+, iTunes 9+, […]