For more information about our educational apps, please click here.
What educational resources are available?
CAMPUS Online Workshops Webinars Study Guides
Which payment methods do you accept?
We accept Visa, MasterCard and American Express. Please note that we are unfortunately unable to accept prepaid cards, debit cards and Paypal payments.
My password is not working.
Please note that NFB.ca and the NFB DVD store require separate accounts. If you are having difficulties with our main nfb.ca website, please click here, enter your e-mail address and we will send you a temporary password. Note that you must enter your e-mail address (as opposed to your username) in order […]
Can I see my previous purchases?
Your purchases are always accessible here. You can also access this page manually by logging in to your account and selecting the “PURCHASES” icon in the left-hand menu bar, under your username. You can also view your order history here. You can access this page by clicking the link at […]
How do I change my profile information?
You can change your profile information here. Please note that you must enter your e-mail address (as opposed to your username) in order to log in to your account.
I am having trouble logging in to NFB.ca
Please read the list of suggestions below, make any required changes and try logging in again. Make sure you are using the correct e-mail address and password for your NFB.ca account. Please note that passwords are case sensitive. For example, “A” (uppercase) is different from “a” (lowercase). If you are […]
Which media player is best for playing my download?
We recommend using VLC Media Player to view your downloaded films. Available for free to download here : https://www.videolan.org/vlc/index.html
Can I download a purchase multiple times?
Yes. You can always download your purchases here. You can use any computer to download the film, but you have to be logged in to the account used to buy the film. Note that it might be simpler and faster to download the file to your computer and transfer it […]
How do I purchase a downloadable film on NFB.ca?
To purchase a film for download, simply click on the “Download” button: On the page that appears next you will be given the download options for that particular film, along with the pricing. Select the version you would like to purchase: Next, you will need to either log into your […]